By purchasing any product from GearWave AU, you agree to the following terms and conditions:

All sales are final.
Products may not be returned if they have been opened or used.
We do not offer refunds or exchanges unless the product is defective.
In such cases, customer satisfaction is our priority, and we will work with you to resolve any issues.
Any defective items must be returned within 30 days of delivery for a replacement or refund.
Please ensure that all items are in their original packaging and unused at the time of return.

All products come with a 1-year manufacturer’s warranty.
This warranty does not cover damages caused by misuse or accidents.
Warranty claims must be submitted directly to the manufacturer.
For warranty issues, our customer service team can guide you through the claims process.

Shipping and handling fees are non-refundable.
These fees vary based on the shipping method chosen and the destination of the package.
Customers are responsible for all applicable taxes and duties.
We recommend checking with your local customs office for detailed tax and duty information.

GearWave AU is not responsible for any lost, stolen, or damaged packages during shipping.
Once a package leaves our facility, we cannot assume responsibility for its whereabouts.
We recommend purchasing shipping insurance if you are concerned about the safety of your order.
This can provide you with peace of mind during transit.

GearWave AU reserves the right to cancel any order at our discretion.
This includes situations involving suspected fraud or any violation of our terms.
We may refuse service to anyone for any reason.
We aim to maintain a safe and respectful shopping environment for all customers.

By placing an order, you agree to receive marketing communications from GearWave AU.
These communications may include promotional offers, product updates, and newsletters.
You can opt-out of these communications at any time..
To opt-out, simply follow the instructions provided in any marketing email.